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Store Policy

Welcome to Pecan Grove Collective! These Terms & Conditions govern your use of our website, purchases from our Printify pop-up store, and any related services. By visiting our site or making a purchase, you agree to these terms. 

Customer Care

At Pecan Grove Collective, customer satisfaction is our priority.

  • Orders & Fulfillment: All products are made-to-order through our Printify partners and may take additional time for production and shipping. We’ll provide estimated delivery timelines at checkout, but delays may occur outside our control.

  • Exchanges & Returns: We do not accept exchanges or returns at this time. All sales are final.

  • Support: For assistance, reach out via our Contact page. We aim to respond within 48 hours.

Privacy & Safety

Your trust matters to us.

  • Personal Information: We do not sell or share your personal information with third parties, except as required to complete your order (e.g., Printify, shipping carriers, payment processors).

  • Data Security: Our website is powered by Wix, which uses industry-standard encryption and secure servers to protect your data. Payment information is processed securely by third-party payment providers; we do not store your full payment details.

  • Cookies: We may use cookies to improve your browsing experience and understand website traffic. You can adjust your browser settings to disable cookies if preferred.

  • Safety: All products are intended for personal use only. Pecan Grove Collective is not responsible for misuse of products beyond their intended purpose.

Wholesale Inquiries

We’re excited to collaborate!

  • Partnerships: If you’re interested in carrying Pecan Grove Collective products in your store, please reach out to us via the contact form.

  • Terms: Wholesale orders are subject to separate agreements and pricing structures. Minimum order quantities may apply.

General

  • Intellectual Property: All content on this site—including designs, logos, product images, and text—is the property of Pecan Grove Collective and may not be used without written permission.

  • Updates to Terms: We may update these Terms & Conditions at any time. Any changes will be effective immediately upon posting.

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